Conditions of Use

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Description of the Articles:

Each product offered by Orfeo'Lab is the subject of the most detailed possible description in the catalogue.

Price:

The price of each product is indicated in the catalogue. This price is formulated in Euro including all taxes and with free shipping worldwide.

Modes of payment:

The payments carried out in Euro are:

- By Credit Card, using protected system PAYPAL. PAYPAL is one of the biggest payment methodes in the internet, over 50 million people world wide using paypal and it is available in over 48 countries. PAYPAL is owned by eBay and nearly every eBay user for sure heard about it. But also other big online stores like ITunes from Apple using PayPal.

Making and confirmation of order:

The order is carried out by the purchaser s validation of the purchase order recapitulating the whole of the conditions of sale and by the payment of the price.
The sale becomes firm after complete payment of the price and confirmation of order by Orfeo'Lab.
All the offered products are, in theory, available within the limit of stocks, Orfeo'Lab reserves however the possibility of informing the purchaser of the specific difficulties of provisioning of a product and, if necessary, of refusing its order.
In the event of refusal of its order and if the purchaser carried already out his payment, Orfeo'Lab refunds to him the entirety of the price as soon as possible.

Delivery:

The ordered products are dispatched with the address indicated by the purchaser within 48 indicative hour as from the date of confirmation of order by Orfeo'Lab.
Orfeo'Lab makes sure that the order arrives at the purchaser as soon as possible, nevertheless its responsibility could not be committed in the event of delay or of difficulty of delivery.
Orfeo'Lab informs the purchaser of any difficulty affecting the delivery, and reserves faculty to cancel whole or part of the order subject to informing the purchaser of it and to refund his payment as soon as possible to him.
The products are delivered in a packing allowing a protection maximum, necessary to their transport.

Right of retraction:

In any event, the purchaser has a time of 15 working days retractation as from the delivery date of the products and can, within this time to turn over to his expenses the products.
As of reception, Orfeo'Lab credits the account with the purchaser of the selling price, T.T.C.

Complaints:

If the delivered products are not in conformity with the order or present an apparent defect, the purchaser can, within 15 day as from the delivery date, to always turn over them to Orfeo'Lab with the proviso of being in their packing of origin.
As of reception and checking of nonconformity or apparent defect, Orfeo'Lab credits the purchaser with the price of the product in question or with the choice of the purchaser, replaces the defective product.

Applicable duty:

The sale contract concluded between Orfeo'Lab and the purchaser as well as the present offer are governed by the French Right.
Any disagreement which could not have been regulated with friendly will be exclusive competence of the French Commercial courts .

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